Welcome to our Subscriber Help page!
There are common issues which affect our subscribers, the main ones of which are caused by the flaws of social media sites rather than issues with our website.
Read on for a guide on how to approach and overcome these common problems, and where to access further customer support if you need it.
I can’t read stories via links on Facebook on my phone. How can this be fixed?
This is a common problem, which is caused by Facebook. This is because Facebook does not remember users are logged in from previous visits like a web browser does, meaning it asks you to log in every time (this is a problem for all news sites, from the Sydney Morning Herald to your local paper).
Thankfully, there is a simple and easy way around this.
Step 1: Go to Facebook and click the link to the story you would like to read.
Step 2: When the story opens, if you can’t read it because it is telling you to subscribe, click the three dots in the top right hand corner, and select ‘open in external browser’.
Step 3: Once the story opens in your external browser (e.g. Google or Safari), if the paywall is still there, select ‘Already a paid subscriber’.
Step 4: From there, put in your email and follow the prompts to log in. (You may need to make a WordPress account if you haven’t already, which is simple and easy – if it doesn’t ask you to do this, simply disregard this part).
Step 5: You should be able to read the story!
If you are still having issues at this point, send me an email at battlersforbushfooty@gmail.com and I will respond as soon as is practicable.
Remember: If you are having issues reading a story, the easiest way to read our stories is by opening your preferred web browser (e.g. Google or Safari), and heading directly to our website “battlersforbushfooty.com”
What is the best way to stay up to date with Battlers For Bush Footy?
The best way to keep up to date with the latest in country rugby league from Battlers For Bush Footy is to bookmark our website on your browser or search engine.
That way, you can easily head directly to our website, anytime, anywhere, to stay up to date with news and events related to bush footy.
I want to subscribe to Battlers For Bush Footy. How do I?
If you want to subscribe to Battlers For Bush Footy to stay up to date with everything in Southern NSW rugby league, you can do so by clicking here and following the prompts.
I want to cancel my subscription to Battlers For Bush Footy. How do I do that?
To cancel your subscription, head to the Contact Us page, and lodge a request to cancel your subscription.
